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LRS Recognised For Providing Standout Service

Lexington Reception Services (LRS) has been recognised for providing standout service over the last 12 months.

LRS has been nominated for the 2017 Tomorrow’s FM Awards. With 50 finalists it’s up to Tomorrow’s FM readers to vote for the product or service they think should win. Voting is open until Friday 17th March 2017 and you can click here to vote.

LRS work with organisations to deliver an integrated and seamless guest experience, in businesses located in London and the South East of England.

Jane Streat, Client Services Manager at LRS says, “We work with a range of organisations including leading law firms, charities, financial services and property, to manage their reception and meetings and events, as well as provide guest services and call services.” 

LRS was launched in 2014 and the business has gone from strength to strength. The main reason for success and client retention is the team’s commitment to the following:

– Unique ability to offer a truly seamless and flexible modern service – a consistent ‘total hospitality experience’

– ‘One Team / One Culture’ approach – aligning with client culture, people and services to deliver a truly bespoke experience

– Use of mobile technology and app innovation enhances service efficiencies and impresses visitors

– Unique, collaborative and bespoke training approach based on shared values

– Fantastic day-to-day operational support from Lexington’s Client Services Support Team who are an extension of the on-site property teams, site trained and available at short notice

– Unsurpassed commitment to clients – delivering attentive and responsive account support

– Proven ability to never settle for just ‘ok’ – the team strive to deliver excellence every single day

Ashley Thorburn, General Manager at Devonshire Square says, “The Lexington Reception Services team is committed to achieve excellence and are not short of inspiring ideas to help us exceed visitor’s expectations.”

Please visit Tomorrow’s FM to vote.