Founded in 2013, LRS was built on a passion for hospitality and a commitment to excellence. From day one, our mission has been to deliver outstanding guest services by creating fully customised experiences that meet the unique needs, environment, and vision of each client. With over 10 years’ experience and a portfolio of contracts across the UK, we are recognised leaders in guest services, consistently delivering quality and excellence.

Working closely together with our clients, we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service.

At LRS, we live by our mission statement, which is to work with super people providing great service, having fun and enjoying success. It’s as simple as that.

As we change and grow we stay true to our core values. We believe it’s all about creating amazing guest experiences that are memorable for our customers for all the right reasons.

Lexington Reception Services has been awarded ISO 9001 certification. This is an internationally recognised standard that ensures services meet the needs of clients through an effective quality management system. The ISO 9001 accreditation demonstrates our commitment to providing a high-quality and consistent service to all of our clients and customers. It reflects the commitment of our team to ensure quality and provide the best possible service to our clients and their guests.