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Nurturing Great Talent

Our award-winning training and development programmes support our team with training and development opportunities through:

  • Formal training programmes, qualifications and apprenticeships
  • Mentoring and job swaps
  • Access to over 50 free short courses – these range from customer service skills to finance and coaching and mentoring skills

We also provide opportunities for internal colleagues to enhance their current careers with us as part of our Invest in Me apprenticeship programme. Currently over 100 of our colleagues are apprentices, across a variety of ages, looking to learn new skills and develop their career.

All programmes are funded and based on the national apprenticeship standards. Our offering is varied, with learners enrolled in a range of courses from food production and customer service to management, coaching, and digital marketing.

Growing Aspiring Leaders

We are committed to growing and nurturing top talent and have designed a number of different development programmes to support aspiring leaders. These include our:

  • Supervisor Development Programme: This was introduced to develop our top performing receptionists with the skills, training, support and confidence they need to progress to a supervisor role in the future
  • One Team Leadership Programme: This is an interactive programme designed to help our team benefit from specialist expertise through individualised development, business insights, networking as well as opportunities to work on high profile business improvements

Both of these programmes run for 12-months and focus on developing great leadership skills, innovation and career progression.

 

Womentoring

We believe that everyone should have the opportunity to flourish in both their personal and career journeys with Lexington and in an environment where they feel supported and empowered. We are proud of the impact of our Womentoring programme, designed to create impact through connection for female colleagues within Lexington.

Female mentees are matched with a colleague who mentors them. The goal is that they will feel supported and empowered to manage their own learning, sharing experiences and accessing a wider network to maximise their potential.

Supported Internship Programme

We are proud to partner with the Westminster City Council Supported Internship program to provide valuable training and development opportunities. Through this program, young individuals with special educational needs and/or disabilities (SEND) can complete three distinct work rotations, each guided by a skilled job coach.

Over the past two years, we have had the pleasure of welcoming one interns into our business through this initiative.

 

Progression Planning

We take great pride in our progression planning, with 51% of our employees promoted within the company in 2024. This commitment to planning for the future ensures that when individuals are promoted, there is always a strong pipeline of talent ready to step up seamlessly into new roles.

LRS Training Academy

Our new training academy has been developed in partnership with Figen Murray, a passionate advocate for improving security and protection in public spaces. The academy offers a blend of in-person and online courses designed to support both onboarding and the ongoing development of our team’s security awareness skills.

We’re especially proud of this programme, created specifically to support front-line reception teams in line with the principles of Martyn’s Law.

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Roberto Castella, Operations Manager

"The One Team Leadership Programme was a great opportunity to meet and learn from other leaders within the business. The support provided to me throughout was fantastic and allowed me to focus on developing future business opportunities I see necessary."