Lexington Reception Services is all about delivering an integrated and seamless guest experience. We offer the advantage of agility and flexibility, bringing a bespoke and unique concierge-style service that reflects our client’s individual needs. Our teams become an extension of our client’s organisation and brand, bringing a fresh approach and superb customer service ethos.
Good customer service is not enough, it needs to be exceptional and your reception team have just minutes to impress your guests.
Our team will represent your organisational brand and values, with the highest quality of service and customer experience.
Our team of experts offer an exceptional service for all your call requirements, responding knowledgeably and professionally to all queries.
We have excellent operational standards, ensuring a warm, professional and friendly greeting.
We tailor our service to meet the needs of our clients and their guests, so that they can focus their attention on conducting business.
We offer a range of additional services to our clients, from hospitality management to bespoke concierge services – this includes ordering flowers and gift delivery. Nothing is too much for us at Lexington Reception Services.
We will always tailor our service and offering to meet our client’s individual needs. We invest time to understand individual requirements, which ensures we deliver outstandingly bespoke meetings and events each time.
With experience in managing meeting suites and high profile events, even for some of London’s most discerning clients, the Lexington Reception Services team is best placed to take care of a multitude of important guest services for business.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
