Lexington Reception Services (LRS) is all about delivering an integrated and seamless guest experience. We offer the advantage of agility and flexibility, bringing a bespoke and unique concierge-style service that reflects our client’s individual needs. Our team becomes an extension of our client’s organisation and brand, bringing a fresh approach and superb customer service ethos.
Good customer service is not enough, it needs to be exceptional and your reception team have just minutes to impress your guests.
Our team will represent your organisational brand and values, with the highest quality of service and customer experience.
Our team of experts offer an exceptional service for all your call requirements, responding knowledgeably and professionally to all queries.
We have excellent operational standards, ensuring a warm, professional and friendly greeting.
We tailor our service to meet the needs of our clients and their guests, so that they can focus their attention on conducting business.
We offer a range of additional services to our clients, from Hospitality Management to bespoke Concierge Services – this includes ordering flowers and gift delivery. Nothing is too much for us at Lexington Reception Services.
We tailor our service and offering to meet client’s needs. We invest time to understand individual requirements, which ensures we deliver outstanding meetings and events every time.
With experience in managing meeting suites and high profile events for some of London’s most discerning clients, the Lexington Reception Services team is best placed to take care of this important client service for businesses.
“People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
